The BMC Brief
April 14, 2011 Volume 1, Issue 1
Hundreds of members of the BMC community gathered Tuesday, April 12, for the grand opening of the Carl J. and Ruth Shapiro Ambulatory Care Center, the hospital’s new state-of-the-art facility for outpatient service.
President & CEO Kate Walsh was joined by Boston Mayor Thomas M. Menino, Chairman of the Board Ted English, Senior Vice President of Medical Affairs and Chief Medical Officer Ravin Davidoff, MD, State Representative Gloria Fox and Michael Zinner, MD, from the Carl and Ruth Shapiro Family Foundation at the ribbon-cutting, which was held in the lobby of the Shapiro building.
“It’s wonderful to be back at BMC to celebrate the opening of this beautiful new facility,” said Mayor Menino, who also applauded BMC’s employees for delivering high-quality care to some of the city’s most vulnerable populations.
Named for Boston philanthropists Carl J. and Ruth Shapiro in recognition of their $15 million gift to BMC, the 250,000 square foot, nine-story building allows consolidation of clinical programs and a standard of care delivery that maximizes patient comfort and operation efficiency.
“On the fifth year anniversary of health care reform in Massachusetts, we are living health care reform by delivering optimal care for our patients in the right place at the right time,” said Davidoff. Remembering his first visit to the hospital more than 30 years ago, he added, “I never dreamed that BMC could look like this, but our patients deserve no less.”
BMC has experienced a 30 percent growth in outpatient volume since 2004. The building, which was approved by the BMC Board of Trustees in 2006, replaces the smaller, 43-year-old Doctors Office Building, which would have cost $80 million to renovate without yielding needed additional patient care capacity.
“More and more, health care services are being delivered in an ambulatory setting, and an outpatient building like this is a cornerstone to our future,” said Walsh. “This building helps put our patients first and embodies our mission – exceptional care, without exception.”
With energy-efficient and water-conserving features for mechanical, electrical and architectural systems, Shapiro sets a new standard for sustainable design. "The Shapiro Ambulatory Care Center is BMC's first fully green building,” said Jane Barry, project director, Facility Master Planning. Shapiro was registered as a pilot project for the design guidelines for Green Guide for Healthcare (GGHC) and the building qualifies for U.S. Green Building Council LEEDS silver certification.
Cara Hendricks, an ultrasonographer in the department of radiology, began seeing patients in Shapiro on the first day it was open for appointments. “The new clinical space is very well designed and is great for our workflow,” she said, adding that both her colleagues and patients have been really impressed with the new space. “Many patients have told me how lucky they felt to be one of the first patients in Shapiro.”
Shapiro, which was designed by Tsoi/Kobus & Associates, offers the following services: adult primary care, women’s health, orthopaedics, dermatology, urology, infectious diseases, rheumatology, hand/plastic surgery, pulmonary, surgical specialties and neurosciences, which include neurology, neurosurgery and pediatric neurology.
Shapiro Ambulatory Care Center Fun Facts:
Many areas in the new Shapiro Ambulatory Care Center feature pieces of art created by local, national and international artists. The Shapiro art program, which was done in collaboration with South End art consultant Elizabeth Erdreich White, was designed to bring a cohesive, energized ambience to BMC's newest and largest ambulatory care facility.
The art has been placed in the building’s most public areas, which include the elevator lobbies, the café and the waiting rooms. The check-in and check-out rooms, exam room corridors, as well as staff lounges, also have pieces of art installed.
One piece of art on the 2nd floor of Shapiro, which was created by artist Tom Bob, has 18 hidden images within the painting, including the initials BMC. See this painting and other featured pieces of art in the Shapiro Center.
New Structure Boosts Collaboration, Patient Access
Boston Medical Center has formally established a multidisciplinary Cancer Care Center that is designed to make oncology clinical and support services more accessible for patients and their families.
Championed by President & CEO Kate Walsh, Senior Vice President of Medical Affairs and Chief Medical Officer Ravin Davidoff, MD, and Vice President of Professional Services Peter Healy, the new administrative structure allows enhanced collaboration between the medical, surgical and radiation oncology services and strengthens the communication between referring and treating physicians.
The BMC Cancer Care Center is the clinical service component of the Boston University/Boston Medical Center Cancer Center, which is directed by Douglas V. Faller, PhD, MD.
“Whether in outpatient clinics, inpatient units or operating rooms, patients with cancer will now have greater access to the personalized, integrated care approaches and innovative treatments that distinguish BMC as a leader in cancer care,” said Chris Andry, PhD, executive director of Cancer Care Services at BMC. Andry and Robyn Souza, RN, MPH, director of operations for Cancer Care Services, are overseeing the operational improvements. Lisa Kachnic, MD, chair of Radiation Oncology; David C. Seldin, MD, PhD, chief of Hematology/Oncology; and Michael Stone, MD, chief of Surgical Oncology, continue their important leadership roles as clinical chiefs within the hospital.
The new structure optimizes the referral process by providing direct communication between sub-specialty oncology services at BMC and referring physicians, and improving access to appointments for new and existing patients. For example, the BMC Cancer Care Center is working to ensure that 75 percent of new patients in need of hematology/oncology services are able to get an appointment in less than one week.
Mari Bentley, MD, MPH, the deputy chief medical officer at East Boston Neighborhood Health Center, lauded BMC’s efforts. "We are thrilled that access to BMC’s multidisciplinary cancer center services is expanding, which will allow our patients to receive care from some of the best in the business," she said.
BMC will continue offering patients and their families the support services for which it is renowned, including support groups, psychosocial services and integrative medicine options.
“The improvements being made will allow patients greater access to the extraordinary cancer care services at BMC,” said Davidoff.
Cancer Care Center patient navigators, who help patients through their appointments and treatments, will be offered to every new cancer care patient at BMC. Patient navigators assist patients with transportation and financial issues, as well as help guide patients through their treatments, which often include surgery, chemotherapy and radiation.
“The genuine appreciation we have received from patients and their families has made it clear that this program is an invaluable resource,” said Katie Finn, the lead patient navigator.
Patients also will have an opportunity to enroll in clinical research trials, providing them access to new and advanced treatment and therapy options – some of which are being developed here at BMC.
“Our expert clinicians and dedicated staff have created a wonderful and healing environment for patients and their families,” said Souza. “We look forward to expanding our services and ensuring that each patient continues to receive exceptional cancer care, without exception, at BMC.”
For more information, please visit: BMC’s Cancer Care Center
In the Spirit! On Friday, April 8, BMC employees celebrated Opening Day at Fenway Park. Donning t-shirts and baseball caps of the city’s home team, the staff did a great job showcasing their team spirit. The Menino and Newton Pavilion lobbies were decorated with Red Sox posters and balloons, and Fenway Stations in both cafeterias served up traditional ballpark fare, including popcorn, pretzels and chili dogs. Three employees also won tickets to upcoming Red Sox games at Fenway Park.
The American Board of Addiction Medicine Foundation accredited BMC’s Addiction Medicine Residency Training Program, led by Daniel Alford, MD, MPH, medical director of the MASBIRT and OBOT Programs, which represents one of 10 national post-graduate addiction medicine residencies for physicians.
Lisa Allee, MSW, LICSW, injury prevention coordinator for Trauma and Critical Care, received the John M. Templeton Injury Prevention Research Grant from the Eastern Association for the Surgery of Trauma (EAST) that will fund a research study on older adult driving.
Howard C. Bauchner, MD, vice chair of Pediatrics, will start his tenure as editor-in-chief of JAMA, the Journal of the American Medical Association, on July 1.
Angela Jackson, MD, physician in Internal Medicine at BMC, was appointed by Secretary of the U.S. Department of Health and Human Services Kathleen Sebelius to the Advisory Committee on Training in Primary Care Medicine and Dentistry.
Karl J. Karlson, MD, has been appointed Chief of Cardiac Surgery at BMC and BUSM, effective May 1. Karlson comes to BMC/BUSM from St. Francis Hospital and Medical Center in Hartford, the busiest cardiac center in Connecticut. He received his undergraduate and medical degrees from Brown University.
Sharon A. Levine, MD, associate director of the Geriatric Medicine Fellowship Program, received the 2011 Dennis W. Jahnigen Memorial Award from the American Geriatrics Society (AGS) for her outstanding leadership in advancing geriatrics education in health professions schools.
Philippa Sprinz, MD, director of Pediatric Hematology/Oncology, is the recipient of the 2011 Leonard Tow Humanism in Medicine award from the Arnold P. Gold Foundation for demonstrating outstanding compassion, empathy and respect toward patients and family members.