Commonwealth Medical Group

FAQ

How do I make an appointment?
 Call our office at 617-414-6800.

Where do I send my medical records for the office?
 You may fax you medical records to 617-414-6817 or mail them to:

Commonwealth Medical Group
930 Commonwealth Avenue West
1st Floor
Boston, Mass 02215

What should I bring to my first appointment?
Bring the following to your first appointment:

  • A list of your current medications and dosages or the bottles themselves
  • Your insurance card
  • Your copay
  • Copies of your medical records if you have not previously sent them to our office
  • Your patient registration and medical history forms if you have not previously sent them

How soon can I get in for my new patient visit?
Normally, you can get an appointment within 2-3 weeks. However, some physicians may be booked out further but you can see one of the other providers in the clinic for your new patient visit.

How do I know which physician to select as my primary care physician?
Call the medical group at 617-414-6800 to find out who is accepting new patients.

What if I am ill and need to be seen but my physician is not in the practice today?
This is a medical group, which means all the physicians in the group see any of our established patients.

I think I should see a specialist. How do I get a referral?
Patients must make an appointment with a physician in the practice to be examined before any referrals are issued. At times, the diagnosis can be resolved with the primary care physician.

I’m running low on my prescription. What should I do?
You should plan to call 3 days (72) hours before you run out of any prescription. Call 617-414-6800 and ask to be connected to the refill line. Be sure to leave the following information:

  • Your name, date of birth and daytime
    telephone number
  • The name of your primary care physician
  • The name AND telephone number of your pharmacy
  • The name of your meds and dosages

    .

Also, state how many days you have left in your
prescription and be sure to state if you have run out
of your medication.

I had a blood test and x-ray. When will I have the results?
Please give at least 48 hours for the tests to be processed, transcribed and sent to the medical group. Your physician will ask you to call sooner if he or she needs to discuss the tests with you.

I received a bill. Where can I call to discuss this?
If your bill is from Boston Medical Center call 617-638-7294.

Are you a walk in clinic?
No, if you are having immediate health issues, we will call 911. You will need to schedule a new patient visit with one of our providers to become an established patient.