Pulmonary, Allergy and Asthma


How can I contact a nurse?
The nurse can be contacted by dialing the telephone number to the practice at 617-638-7480.

What do I do if my doctor is away?
If your physician is out of the office it is important that you speak to the nurse about your concern and the nurse will work with a covering physician who will manage your care

Can I see a different doctor in the office?
You may see a covering physician at any time during the absence of your primary care physisian.

What are the hours of operation for the Pulmonary/Allergy/Asthma Practice?
The hours of operation are Monday thru Friday from 8:00am to 5:00pm. There is a live answering service after 5:00pm and on weekends and holidays for emergencies only.

What are the hours of operation for the BMC Pharmacy?
The BMC's East Newton Pharmacy's hours are Monday thru Friday from 8:00am to 6:00pm. The pharmacy is closed on Saturday.

Do I need to cancel an appointment if I cannot make it?
If you are unable to keep your appointment , you need to contact the office to cancel and reschedule the appointment. That canceled appointment slot will be offered to another patient.

What can I expect if I am late to my appointment?
If you are late for an appointment, you will be asked to reschedule your appointment if the physician is unable to fit you in with other scheduled patients

Where do I park?
Discounted parking is available at the Doctors Office Building garage at 720 Harrison Avenue.

How do I get an interpreter?
You can request an interpreter at the time you are scheduling your appointment.

How can I request my medical records?
You can request your medical records, by contacting the medical records department correspondence office at 617-638-8317.

How do I get a Referral for a specialist?
For managed care referral authorizations, please contact the managed care office at 617-638-7960.

How do I contact my doctor if I have a problem during office hours and after office hours?
You can contact the office at 617-638-7480 during office hours. After office hours you can call the office and a live answering service will contact the on call physician for you.