BMC Connect for Patients - our registered nurses help patients, families and referring physicians access our doctors, programs and services.
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For Patients & Visitors

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BMC Connect for Patients Call 800.841.4325

Make an Appointment. Find a Doctor. Get Health Information.

Call BMC Connect toll-free at Boston Medical Center - Health Connection800.841.4325.

BMC Connect is available Monday thru Friday, 8:30 am - 5 pm. After normal business hours, callers may leave a message to be returned the following business day by a registered nurse.

BMC Connect is a toll-free telephone information service. The staff, which include registered nurses, help patients, families and members of the community access Boston Medical Center's physicians, programs and services.

This service offers easy access to information on a variety of needs, including:

  • Evaluation of a patient’s needs and assistance in scheduling appointments in a clinically appropriate time frame

  • Answers to health questions and health information

  • Assistance in selecting a primary care physician

  • Help in finding the right physician and/or clinical service

Boston Medical Center partners with Boston University School of Medicine and 15 community health centers to deliver care directly to many of Boston's communities. BMC Connect can assist in connecting you to a primary care physician right in your neighborhood. Visit Boston HealthNet to find a community health center near you.

Directory of Departments, Programs & Services
Directory of Physicians & Specialists
Community Health Centers
Referring Physicians

Policies and Mission

BMC accepts most health insurance plans. Our mission is to provide consistently excellent and accessible health services to all in need of care, regardless of status or ability to pay.

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For Select Practices
More Information

For Questions or Assistance Making an Appointment 

Call: 800.841.4325 toll-free

Call Privacy Officer: 

1.800.586.2627, or email:
Boston Medical Center
Yawkey Ambulatory Care Center
ATTN: HIPAA Privacy Officer
850 Harrison Avenue, BR-09B
Boston, MA 02118

Call Medical Records:

Medical Records Location for
Mailing or Hand Delivering Authorizations to Pick Up Documents 

Boston Medical Center
Health Information Management (Medical Records)
Release of Information Unit,
Basement Yawkey Building
850 Harrison Avenue
Boston, MA 02118

Helpful Phone Numbers

Main Switchboard
Call: 617.638.8000

General Information
Call: 617.638.6800

Medical Records
Call: 617.414.4213

Patient Billing
Call: 617.638.6157

Call: 800.439.2370

More Helpful Phone Numbers

Learn More

Quick Links

BMC Connect for Patients
Provider Directory
Community Health Centers
Request Medical Records
Directions to BMC
BMC Campus Virtual Tour
Accessibility Information

Downloads (PDF)

BMC Campus Map
What Makes BMC Special
Inspire Newsletter
Patient’s Bill of Rights

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