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For Patients & Visitors


BMC Connect for Patients Call 800.841.4325

Boston Medical Center - Health ConnectionBMC Connect is a toll-free telephone information service staffed by nurses to help connect members of the community to Boston Medical Center physicians, programs, and services:

  • Evaluation of a patient’s needs and assistance in scheduling appointments in a clinically appropriate time frame
  • Answers to health questions and health information
  • Assistance in selecting a primary care physician
  • Help in finding the right physician and/or clinical service

BMC Connect is available Monday thru Friday, 8:30 am - 5 pm. After normal business hours, callers may leave a message to be returned the following business day by a registered nurse.

Hours

Monday thru Friday, 8:30 am – 5:00 pm.

After normal business hours, callers may leave a message which will returned the following business day by a nurse.


For Select Practices For Select Practices

For Select Practices
More Information

For Questions or Assistance Making a Medical Appointment 

Call: 800.841.4325 toll-free


Call or Email
Privacy Officer

1.800.586.2627

DG-PrivacyOfficer@bmc.org

Boston Medical Center
Yawkey Ambulatory Care Center
ATTN: HIPAA Privacy Officer
850 Harrison Avenue, BR-09B
Boston, MA 02118


Call Medical Records
617.414.4213


Medical Records Office for Mailing or Hand Delivering Authorizations or Picking Up Documents
Boston Medical Center
Health Information Management (Medical Records)
Release of Information Unit,
Basement Yawkey Building
850 Harrison Avenue
Boston, MA 02118

Helpful Phone Numbers

Main Switchboard for
general information
Call: 617.638.8000

Office of Patient Advocacy
Call:  617.414.4970
 
Patient Billing
Call: 617.638.6157

TTY
Call: 800.439.2370

More Helpful Phone Numbers


Learn More

Quick Links

BMC Connect for Patients
Provider Directory
Community Health Centers
Request Medical Records
Directions to BMC
BMC Campus Virtual Tour
Accessibility Information

Downloads (PDF)

BMC Campus Map
Inspire Newsletter
Patient’s Bill of Rights