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Meet Our Patients

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Boston Medical Center is more than a hospital. It is a network of support and care that touches the lives of hundreds of thousands of people in need each year.

Learn more about the personalized and supportive care at BMC through the eyes of our patients.


BMC’s Multidisciplinary Approach Helps Man with Autism Reconnect with his World

Dr. Susannah Rowe and her team at BMC’s Exceptional Vision Service developed a tailored approach to Kevin’s special needs that addressed his cataracts and suspected hearing loss, as well as deferred dental and blood work.


Jane found a way to help others cope with Parkinson’s disease, holding weekly dance classes in Eastham and Orleans on Cape Cod.

BMC Helps Parkinson’s Patient Reclaim Her Greatest Passion

Diagnosed with Parkinson's disease at age 60, Jane McDonald sought help at BMC and stepped into her new life as a dance instructor.


BMC Keeps Pianist’s Breast Cancer in Check and Her Career on Track

Thanks to the close collaboration of BMC's multidisciplinary oncology team, an individualized treatment regimen kept pianist Alexandra Costin’s cancer in check and her music career on track.


Visit our Featured Stories to read about BMC's latest treatments, research and technology.


For Select Practices For Select Practices

For Select Practices
More Information

For Questions or Assistance Making a Medical Appointment 

Call: 800.841.4325 toll-free


Call or Email
Privacy Officer

1.800.586.2627

DG-PrivacyOfficer@bmc.org

Boston Medical Center
Yawkey Ambulatory Care Center
ATTN: HIPAA Privacy Officer
850 Harrison Avenue, BR-09B
Boston, MA 02118


Call Medical Records
617.414.4213


Medical Records Office for Mailing or Hand Delivering Authorizations or Picking Up Documents
Boston Medical Center
Health Information Management (Medical Records)
Release of Information Unit,
Basement Yawkey Building
850 Harrison Avenue
Boston, MA 02118

Helpful Phone Numbers

Main Switchboard for
general information
Call: 617.638.8000

Office of Patient Advocacy
Call:  617.414.4970
 
Patient Billing
Call: 617.638.6157

TTY
Call: 800.439.2370

More Helpful Phone Numbers


Learn More

Quick Links

BMC Connect for Patients
Provider Directory
Community Health Centers
Request Medical Records
Directions to BMC
BMC Campus Virtual Tour
Accessibility Information

Downloads (PDF)

BMC Campus Map
Inspire Newsletter
Patient’s Bill of Rights


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