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Meet Our Patients

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Boston Medical Center is more than a hospital. It is a network of support and care that touches the lives of hundreds of thousands of people in need each year.

Learn more about the personalized and supportive care at BMC through the eyes of our patients.


BMC’s Multidisciplinary Approach Helps Man with Autism Reconnect with his World

Dr. Susannah Rowe and her team at BMC’s Exceptional Vision Service developed a tailored approach to Kevin’s special needs that addressed his cataracts and suspected hearing loss, as well as deferred dental and blood work.


Jane found a way to help others cope with Parkinson’s disease, holding weekly dance classes in Eastham and Orleans on Cape Cod.

BMC Helps Parkinson’s Patient Reclaim Her Greatest Passion

Diagnosed with Parkinson's disease at age 60, Jane McDonald sought help at BMC and stepped into her new life as a dance instructor.


BMC Keeps Pianist’s Breast Cancer in Check and Her Career on Track

Thanks to the close collaboration of BMC's multidisciplinary oncology team, an individualized treatment regimen kept pianist Alexandra Costin’s cancer in check and her music career on track.


Visit our Featured Stories to read about BMC's latest treatments, research and technology.


For Select Practices For Select Practices

For Select Practices
More Information


For Questions or Assistance Making an Appointment 

Call: 800.841.4325 toll-free


Call Privacy Officer: 

1.800.586.2627, or email: 
DG-PrivacyOfficer@bmc.org
Boston Medical Center
Yawkey Ambulatory Care Center
ATTN: HIPAA Privacy Officer
850 Harrison Avenue, BR-09B
Boston, MA 02118

Call Medical Records:
617.414.4213

Medical Records Location for
Mailing or Hand Delivering Authorizations to Pick Up Documents 

Boston Medical Center
Health Information Management (Medical Records)
Release of Information Unit,
Basement Yawkey Building
850 Harrison Avenue
Boston, MA 02118


Helpful Phone Numbers

Main Switchboard
Call: 617.638.8000

General Information
Call: 617.638.6800

Medical Records
Call: 617.414.4213

Patient Billing
Call: 617.638.6157

TTY
Call: 800.439.2370

More Helpful Phone Numbers


Learn More

Quick Links

BMC Connect for Patients
Provider Directory
Community Health Centers
Request Medical Records
Directions to BMC
BMC Campus Virtual Tour
Accessibility Information

Downloads (PDF)

BMC Campus Map
What Makes BMC Special
Inspire Newsletter
Patient’s Bill of Rights


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