Banking Facilities
Four full-service ATMs are located throughout the hospital for your convenience.
- Menino Pavilion: Santander Bank ATM
(in the lobby of Yawkey Ambulatory Care Center) - Menino Pavilion: Citizens Bank ATM
(on the first floor near the Albany Street Emergency Department entrance)
Bill Payment
You may pay an existing bill by logging into MyChart or by using Guest Pay.
If you have questions about your health coverage or about paying your bill, please call 617.414.5155. A financial counselor will be available to assist you.
Dining Options for Visitors
Shapiro Cafeteria
725 Albany St
(on the second floor)
Monday–Friday 6:30 AM - 7:00 PM
Saturday-Sunday 7:00 AM - 7:00 PM
Yawkey Cafeteria
850 Harrison Ave
(on the second floor)
Monday–Friday 6:30 AM - 7:00 PM
Saturday-Sunday 7:00 AM - 7:00 PM
Gift Shops - CLOSED
The Menino Outtakes Gift Shop is where patients and visitors may purchase expanded beverage options including coffee and lattes, gourmet sandwiches, parfaits, assorted salads as well as flowers, balloons, books, newspapers, magazines, cards and more.
Healthcare Proxy
- English
- Albanian
- Arabic
- Brazilian Portuguese
- Haitian Creole
- Khmer
- Russian
- Spanish
- Chinese (Mandarin)
- Vietnamese
- Jehovah’s Witnesses
Information Desks
Information desks are located throughout the hospital buildings, near many of the major entrances. Desks are staffed with knowledgeable staff that can help answer any questions.
Visitor Policies
Please read the latest visitor policies here.
MA Travel Orders
As of August 1, all BMC patients and visitors must follow the Massachusetts travel order. More information about the travel order, and how it may affect your appointment, can be found here.
Blood / Phlebotomy Lab Hours
Yawkey Ambulatory Care Building
850 Harrison Ave
1st Floor, Suite 541
Boston, MA 02118
Phone: 617.414.4171
Fax: 617.414.4052
Monday-Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Moakley Building
830 Harrison Ave
3rd Floor, Suite 3300
Boston, MA 02118
Phone: 617.414.4747
Fax: 617.414.4749
Monday-Friday 7:00 AM - 6:00 PM
Preston Building
732 Harrison Ave
1st Floor, Suite 113
Boston, MA 02118
Phone: 617.414.8039
Monday-Friday 7:30 AM - 6 PM
Shapiro Ambulatory Care Center
725 Albany St
Lower Level (LL), Suite 541
Boston, MA 02118
Phone: 617.638.8050
Fax: 617.414.2701
Monday-Friday 7:30 AM - 6:00 PM
Medical Records
Visit Patient Privacy for more information on how to request a copy of your medical records.
Pastoral and Spiritual Care and Chapel
Please ask your nurse if you'd like to have a chaplain or clergy members visit you. Religious services are televised on the hospital's internal channel 6, which also lists the times of the services, the names of chaplains and their telephone numbers.
There is an Interfaith Chapel available for meditation and prayer located in the Menino Pavilion lobby.
Patient Information
For information and/or updates about a patient's condition, family members and friends may call Patient Information at 617.638.6800.
Pharmacy
There are three outpatient pharmacies on BMC's campus.
- Doctors Office Building
720 Harrison Avenue
Phone: 617.638.8130
Hours: Monday–Friday 8:00 AM - 6:00 PM
Closed Saturday & Sunday - Yawkey Ambulatory Care Center
850 Harrison Avenue
Phone: 617.414.4883
Hours: Monday–Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Closed Sunday - Shapiro Ambulatory Care Center
725 Albany Street
Phone: 617.414.4880
Hours: Monday–Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Staying at the Hospital
Thank you for choosing Boston Medical Center for your care. To learn more about what you can expect during your hospital visit, please read our Patient Guide.
BMC Patient Guide - English, Spanish, and Haitian Creole (PDF)
Telephones
Telephone service is available for most patients throughout the hospital providing incoming and local outgoing calls at no charge. Long distance calls may be placed with the carrier of your choice and will be billed to you directly by that carrier. Family and friends may dial your room phone directly. TTY phones can be provided if needed. Cell phones may be used throughout the hospital with the exception of patient rooms and procedure areas.