Discrimination Is Against the Law
Boston Medical Center Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, color, national origin (including limited English proficiency and primary language), religion, culture, physical or mental disabilities, socioeconomic status, sex, sexual orientation and gender identity and/or expression.
Boston Medical Center Health System does not exclude people or treat them differently because of age, race, color, national origin (including limited English proficiency and primary language), religion, culture, physical or mental disabilities, socioeconomic status, sex, sexual orientation and gender identity and/or expression.
Boston Medical Center Health System:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Interpreter Services Department at the location where you are receiving care:
- Boston Medical Center: 617.414.5549
- Saint Elizabeth’s Medical Center: 617.789.2331
- Good Samaritan Medical Center: 508.427.3023
If you believe that Boston Medical Center Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex, you can file a grievance with the Boston Medical Center Health System Section 1557 Coordinator in person or by mail, fax, or email at:
Director of Patient Advocacy
- Email: DG-Patient-Advocacy@BMC.org
- Address: Boston Medical Center, 771 Albany Street, Dowling G-406B, Boston, MA 02118
- Phone: 617.414.4970
- Fax: 617.414.1779
Director of Hospital Compliance
- Email: Privacyofficer@bmc.org
- Address: Boston Medical Center, 960 Massachusetts Avenue, Boston, MA 02118
- Phone: 617.638.7919
If you need help filing a grievance, the Interpreter Services Department is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
- Address:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201 - Phone:
800.868.1019
800.537.7697 (TDD)
Complaint forms are available at OCR.
ATTENTION: If you speak another language, language assistance services, free of charge are available to you. Call 617-414-5549.
Arabic
العربية
9455-414-716 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم
Cambodian
ខ្មែរ
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 617-414-5549
Chinese
繁體中文
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 617-414-5549
French
Français
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 617-414-5549
Greek
λληνικά
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 617-414-5549
Gujarati
ગુજરાતી
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 617-414-5549
Haitian Creole
Kreyòl Ayisyen
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 617-414-5549
Hindi
हिंदी
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 617-414-5549 पर कॉल करें।
Italian
Italiano
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 617-414-5549
Korean
한국어
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 617-414-5549번으로 전화해 주십시오. 617-414-5549
Polish
Polski
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 617-414-5549
Portuguese
Português
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 617-414-5549
Russian
Русский
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 617-414-5549.
Spanish
Español
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 617-414-5549.
Vietnamese
Tiếng Việt
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 617-414-5549.