Ancillary Services

Ancillary Service Providers:

Summary: The BMC Clinical Data Warehouse for Research (CDW-R) is a centralized resource to access patient-level and population-level data for research. The CDW-R extracts data from the BMC Electronic Health Records (EHR) and other health system-related data streams to facilitate research activities and analyses. CDW-R data extraction services include providing simple count data to estimate cohort size for feasibility analysis and/or grant preparation; generating recruitment lists to facilitate prospective recruitment; identifying retrospective study cohorts; and providing research data sets, including de-identified data sets, limited data sets, and identifiable data sets for both retrospective and prospective research studies.
Point of contact: cdw@bmc.org
Link to website: Site
Link to data extraction request form: Form

Summary: GCRU offers essential support to clinical studies. These services include pharmacokinetic studies, infusions, PK sampling, CT scans, DXA (bone densitometry), laboratory processing and/or shipping, storage in our monitored and alarmed bio-repository, budget review and IRB support, research coordinator support, protocol review, and study feasibility.
Point of Contact
- Ridiane Denis, Director of GCRU, ridianed@bu.edu
- Helia Morris, Administrative Director of BU CTSI, hmorris@bu.edu
GCRU website: Site
Link to Form: Form

Summary: Helps to support accurate billing for research encounters
- Professional Billing (PB; E&M)
- Hospital Billing (HB; E&M)
- Research only blood draws
Point of contact: CTO@bmc.org

Summary: The goal of the Interpreter Services Department is to reduce linguistic barriers for limited English proficient (LEP), deaf, and hard-of-hearing patients seeking care at BMC. Services include:
- Face to face interpreter services
- Video interpreter services
- Written translations
Interpreter Services Webpage
Link to form: Form

Summary: (Drug trials only) Investigational Pharmacy Services will provide a budget for services pertaining to study drug storage, maintenance, and other administrative tasks.
Point of Contact:
- Sam Bliss, Pharmacy Manager: Samuel.Bliss@bmc.org
- Investigation Pharmacy Services: Investigational.PharmacyServices@bmc.org
Link to form: Form

Summary: Study teams requiring ICF translation services can work with CTO and our third-party vendor Cyracom. Languages offered include: Vietnamese, Spanish, Haitian Creole and Portuguese, etc.
Point of Contact:
- Clinical Trial Office, CTO@bmc.org

Summary: Study teams interested in developing materials to recruit study participants must work with the BMC, BUSM, BUSPH or BU Dental Communications/Marketing Departments on the development of materials or on the review of sponsor-supplied materials to ensure brand compliance.
Point of contact:
- Lily Vautour, Communications & Marketing Sr. Manager Lillian.Vatour@bmc.org
Link to form: Form
Link to PDF of marketing services: PDF

Summary: Clinical trials will require a Coverage Analysis (CA), which is completed by the third party vendor PFS Clinical (Pharmaseek).
Point of Contact:
- Your department-assigned Clinical Trial Financial Analyst (CTFA)
Velos training & FAQs: Link
CTO Intake Form: Form

Summary: All studies that will be conducting ophthalmology procedures at BMC must complete the Research Ophthalmology Form.
Point of Contact:
Sreevardhan Alluri, Ophthalmology Clinical Research Manager, Sreevardhan.Alluri@bmc.org
Link to form: Form

Summary: For all the studies using pathology services, the study team needs to complete and submit the Clinical Studies Request for Laboratory Services Form and the Laboratory Research Study Request form.
Point of Contact:
- Elizabeth Duffy, Laboratory Manager, Elizabeth.Duffy2@bmc.org
Link to Pathology: Form
Link to Lab Medicine: Form

Summary: All studies that will be conducting radiology procedures at BMC must complete the Research Radiology Form.
Point of Contact:
- Izzy Marong, Radiology Finance Manager, Ismaila.Marong@bmc.org
- Margaret Lavoye, Radiology Research Director, Margaret.Lavoye@bmc.org
Link to form: Form

Summary: The CTO oversees the CT agreement & budget negotiations; supports all BUMC clinical researchers performing research at BMC with: coverage analysis, budgeting, research charge master, business operation systems (Epic research billing, CTMS, & Participant Reimbursement); & monitors post-award financial health of clinical trials.
Point of Contact: CTO@bmc.org
Link to Form: Form

Summary: The CRN represents BMC’s commitment to community-engaged values & offers full-service staffing solutions for institutionally prioritized and under resourced studies. The team serves researchers and our surrounding communities by re-thinking clinical research engagement practices and co-designing appropriate interventions.
Point of Contact: CRN@bmc.org
Link to form: Form