Important Announcements

Nondiscrimination Statement Update

Boston Medical Center Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, color, national origin (including limited English proficiency and primary language), religion, culture, physical or mental disabilities, socioeconomic status, sex, sexual orientation and gender identity and/or expression. BMCHS provides free aids and services to people with disabilities and free language services to people whose primary language is not English.

To see our full nondiscrimination statement, click here.

Campus Construction Update

Starting September 14, we’re closing the Menino building lobby entrance. This, along with the ongoing Yawkey building entrance closure, will help us bring you an even better campus experience that matches the exceptional care you've come to expect. Please enter the Menino and Yawkey buildings through the Moakley building, and make sure to leave extra time to get to your appointment. Thank you for your patience. 

Click here to learn more about our campus redesign. 

Boston Medical Center Code of Conduct for Patients, Staff, and Visitors

Select your language:

Boston Medical Center is committed to providing exceptional care to our patients and their loved ones in a safe environment. Our Code of Conduct outlines what we can all do to keep our patients, staff, and visitors safe while on our campus. In order to provide the best environment for patient care, we expect:

  • Everyone to create a safe, inclusive, equitable and healing environment.
  • Everyone to use respectful language and be considerate of others.
  • Patients to participate in their care. This includes staying in designated care areas and asking questions if you need help understanding your treatment.
  • Campus to be smoke-free. Our buildings are smoke-free inside and out.

We do not allow:

  • Violence, threatening behavior, or abusive language. We have a zero-tolerance policy.
  • Weapons of any kind.
  • Offensive comments or gestures about age, race, ethnicity, religion, culture, ability, language, sexual orientation, gender identity, socioeconomic status, marital status, or other personal traits.
  • Lewd/sexual behavior or language.
  • Alcohol or illegal drugs.
  • Damaging or theft of any items or equipment.
  • Disrupting other patients’ care or violating their privacy.
  • Use of recording devices in patient care areas, without permission.

Code of Conduct violations

  • Failure to comply with this code of conduct could result in discharge from the hospital or your appointment. Repeated violations of the code of conduct may lead to review of your status as a patient for non-emergency care.
  • Visitors who fail to comply with this code of conduct may be asked to leave our campus and may be restricted from visiting in the future.
  • Violations of this code of conduct that are of a criminal nature may result in referrals to law enforcement authorities for further investigation and possible prosecution.
  • Staff are held accountable to the high standards outlined in the employee code of conduct policy.
  • If you are a patient or visitor and you witness or are the target of any of these behaviors, talk to a member of your care team or call Patient Advocacy at 617-414-4970.
  • If you are a staff member and you witness or are the target of any of these behaviors, contact your Manager or your Human Resources Business Partner.