At Boston Medical Center, we’re committed to making sure every patient and visitor has everything they need to safely and easily access our campus and receive exceptional care.
We comply with all parts of the Americans with Disabilities Act and ensure our staff is trained and sensitive to the needs of people with physical, developmental, and cognitive disabilities. This includes providing accessibility equipment, assistive devices, and care in a variety of languages.
If you have any questions or need assistance, please contact accessibility@bmc.org. People with hearing difficulties should call Interpreter Services at 617.414.5549.
Available Clinic Accommodations
Most BMC clinics are responsible for providing accessibility tools and accommodations for their patients.
Each clinic offers:
- Wheelchairs
- Autism friendly interventions: Contact autismfriendly@bmc.org for tailored support
- Accessible exam tables
- Accessible chairs
Interpretation services, including American Sign Language, tactile interpretation, and certified deaf interpreters for Deaf patients who do not speak ASL
If you need any of the above accommodations or any other help for your appointment, please ask when you schedule your appointment or when you arrive at the clinic. Our clinic teams are here to work with you to make sure you have everything you need.
Additional Resources
There are several Massachusetts programs that partner with people with lived experience to improve medical care and ADA compliance.